Level Up Casino Cookie Policy 2026 | Australia
When you visit Level Up Casino, we place small text files called cookies on your device. This policy explains which ones we use, why we use them, and how you stay in control of your choices. Please read it alongside our privacy information, and contact our team if anything is unclear.
What cookies are
Cookies are tiny files that a website stores in your browser or on your phone. They let a site recognise your device, remember your preferences and keep you logged in while you move between pages. Similar technologies, such as local storage and pixels, work in much the same way, and we treat them under this same policy. Cookies do not run programs or carry viruses, and they cannot read other files on your device. On our site they help your account work properly, keep sessions secure and let us understand how Australian players actually use the platform, so we can improve it.
The categories we use
We group cookies into four types. Necessary cookies keep the site functioning: they handle login, session security, fraud prevention and the identity checks we require before withdrawals. Functional cookies remember choices such as your language (English, German or French), your AUD currency setting and display preferences. Analytics cookies show us which pages and games are popular, where players get stuck and how quickly pages load, using aggregated information. Marketing cookies help us show relevant promotions and measure whether our campaigns work. Necessary cookies are always on; the other three types depend on your consent.
Third-party cookies
Some cookies come from outside providers working on our behalf rather than from us directly. These can include analytics services that measure site traffic, advertising partners that help us reach people interested in our offers, and technology used within certain live or game-show content. These providers set their own cookies and handle the resulting data under their own policies, which we encourage you to review. We choose partners carefully and share only what is needed for the purpose. If you decline marketing and analytics cookies, we will not activate the third-party tools linked to those categories.
How long cookies last
Cookies fall into two groups by lifespan. Session cookies disappear when you close your browser, and we use them mainly for security and to keep you signed in during a visit. Persistent cookies stay on your device for a set period, from a few days to roughly twelve months, so we can remember your preferences on your next visit. Consent choices are generally kept for up to twelve months before we ask again. Once a cookie reaches its expiry date it is removed automatically, and you can delete any of them yourself at any time.
Managing and opting out
You decide which non-essential cookies we use. When you first arrive, our banner lets you accept all, reject optional ones or choose by category, and you can revisit those settings whenever you like through the cookie preferences option on the site. Your browser also lets you block or delete cookies; the steps differ by browser, so check its help section. Keep in mind that disabling necessary cookies will stop parts of the site working, including login and deposits. You can also reduce personalised advertising through your device's privacy settings. If you ever feel gambling is affecting your wellbeing, our responsible gambling tools are available in your account.
Changes to this policy
We may update this cookie policy from time to time to reflect new technology, changes to the services we offer or legal and regulatory requirements. When we make a meaningful change, we will update the date shown on this page and, where appropriate, ask for your consent again. We recommend checking back occasionally so you know how your information is handled. Questions about cookies or your choices are welcome, and our support team is available around the clock through live chat and email to help you.